Terms of Service: Drugtestsinbulk.com is a prominent supplier of instant drug tests and urinalysis medical devices, as well as a comprehensive selection of lab-based testing products. Our extensive clientele includes medical facilities, doctors’ offices, public and private schools, occupational medicine centers, private security companies, sober living communities, hospitals, casinos, drug treatment groups, jails, homeless shelters, and private businesses.
We are committed to assisting our clients in creating drug-free workplace environments and conducting regular testing of patients and donors. With a vast array of products readily available for immediate shipment, we offer various drug test product lines to cater to our clients’ specific needs.
Corporate Privacy Statement:
At Drugtestsinbulk.com, we take the security of our clients’ information seriously. All customer data is strictly confidential and utilized solely to complete transactions. We do not share, rent, or sell any client information to third parties. Access to personal information is limited to authorized personnel and stored in a secure database. In certain areas, we use industry-standard SSL-encryption to safeguard data transmissions. Credit card transactions are processed directly by us, and once a purchase is completed, credit card information is permanently removed from our server. Clients who have made purchases will automatically receive our newsletters and marketing materials, but we never share their information with anyone. If you wish to opt-out of marketing correspondence, simply email us at marketing@drugtestsinbulk.com, and your email address will be removed within 48 hours.
DrugTestsInBulk.com reserves the right to change pricing without prior notification.
Payment Policy:
We accept various payment methods, including Visa, Mastercard, Discover, American Express, and EChecks (Electronic Check payments). Echeck transactions may take up to 5 business days to process fully, and orders will be shipped only after payment clearance. Rejected ECheck transactions will incur an additional $10.00 charge.
Shipping Policy:
All orders will be discreetly shipped in plain, unmarked corrugated boxes. Once orders are placed and processed, they cannot be changed. We offer Free Shipping on select products for orders totaling $75 or more. Please note that Drugtestsinbulk.com reserves the right to discontinue free shipping at any time. Our shipping rates through FedEx, UPS, and USPS are among the lowest in the industry. Orders received by 2 pm PST will be processed the same business day based on product availability. Free shipping is valid for U.S. addresses within the continental United States. We may choose the shipping carrier based on efficiency and delivery time, even if a different carrier was selected by the customer.
International Shipping Policy
For international clients, DrugTestsInBulk.com offers shipping outside the United States. Please be aware that any taxes or duties imposed by the destination country are the customer’s responsibility. DrugTestsInBulk.com cannot be held responsible if the order does not clear customs. Customers are advised to inquire about such fees with their local government agency before placing an order.
Standard Return Policy:
We offer a 21-day Money Back, Satisfaction Guaranteed Return Policy for unopened and non-problematic products (21 days from the invoicing date, not the delivery date). We only accept closed, unopened, unmarked, undamaged, and sealed boxes of drug testing supplies, complying with applicable FDA regulations. The products must be returned in their original packaging and without defects. Unsealed, opened, marked, or damaged test kits and boxes are not eligible for return, and credit will not be issued. A restocking fee of 30% plus shipping costs may apply. Product shortages, shipping errors, and damaged goods must be reported within 5 calendar days of receipt, and all claims require proper documentation and inspection.
Product Exchange Policy:
Product exchanges are considered in specific situations, such as ordering the wrong product or missing the 21-day Money-Back Return Policy deadline due to unavoidable circumstances. However, clearance items are not eligible for exchange. To process an exchange, the original product must be returned in its original packaging without defects. Unsealed, opened, or damaged test kits are not eligible for exchange.
Possible Product Defect Claims:
Customers can submit product defect claims, which will be reviewed by Drugtestsinbulk.com. Proper procedures must be followed, and the customer must provide necessary information and evidence to substantiate the claim. False positive results may occur due to various factors, including prescription drugs, over-the-counter medications, and certain food and beverages. Customers are encouraged to utilize the DTIB University online training portal for guidance and troubleshooting.
Price Check Guarantee:
Drugtestsinbulk.com offers a Price Check Guarantee, where customers can request to beat competitors’ prices with legitimate documentation (written quotes or invoices). However, we reserve the right to decline lower pricing at our discretion, even after receiving documentation.
We are dedicated to providing excellent service and maintaining the privacy and security of our customers’ information. Should you have any questions or require assistance, please contact us at support@drugtestsinbulk.com.